Admissions Coordinator

Send resume to:

Gina Coulter
830 S. Addison Ave.
Villa Park, Illinois 60181

Email: gcoulter@eastersealsdfvr.org

Summary:

Easterseals DuPage & Fox Valley is seeking a full-time Admissions Professional with 2+ years admissions experience in a medical office. The Admissions Coordinator schedules occupational, physical, speech and nutrition therapy services with therapists and clients. This position is an integral part of the team that supports the clinical staff at Easterseals.

The Admissions Coordinator position is 30 hours/week at the Villa Park office. Opportunity for remote work 2 days/week, once orientation and training is completed.

You will join a team of dedicated and passionate staff committed to our mission of ensuring that children with disabilities and their families are empowered.

Essential Functions:

1. Manages inquiries regarding pediatric outpatient programs and Early Intervention pathways.
2. Facilitates client intake by collecting accurate preliminary data and ensuring completion of all family documentation.
3. Maintains current prescriptions, referrals, and authorizations within client files.
4. Executes the referral process within established clinical and Early Intervention timelines.
5. Initiates and maintains comprehensive client records within the electronic medical record (EMR) system.
6. Schedules evaluations and therapy sessions based on clinical recommendations and approvals.
7. Coordinates with external Early Intervention service coordinators and refers families to internal support services, such as social work.
8. Collaborate with clinical providers to identify and provide resource information for families.
9. Monitors and manages waiting lists for clinic-based services to optimize caseloads.

Ethical Standards Expectations

· Adheres to the organizational Code of Ethics/Standards of Conduct

· Complies with all Federal, State, and local laws and regulations.

· Performs work consistently with established ESDFV Mission, Values and Philosophy.

· Ensures all interactions/communications with clients, families and providers are delivered in a clear, respectful, and responsible interactional style that demonstrates support of our consumers.

Qualifications:

1. Education: Bachelor’s degree preferred; High School Diploma or equivalent required.
2. Experience: Minimum of two years in healthcare admissions, intake, or a related administrative role.
3. Technical Skills: Proficiency in Electronic Medical Record (EMR) systems and Microsoft Office Suite.
4. Industry Knowledge: Familiarity with insurance verification, managed care processes, and the Illinois Early Intervention (EI) system preferred.
5. Clinical Awareness: Basic understanding of pediatric therapeutic disciplines (PT, OT, ST, DT) and medical terminology.
6. Communication: Exceptional written and verbal communication skills with a focus on professional, email-based correspondence.
7. Operational Ability: Proven ability to manage complex scheduling and meet strict.

Physical Demands & Work Environment

Physical Demands: This position requires the physical ability to perform essential functions, with reasonable accommodations made for individuals with disabilities:

1. Lifting to 25 pounds on an as-needed basis.
2. Performing basic communication functions (talking, hearing, seeing).
3. Engaging in repetitive motions (e.g., computer keying, phone use).
4. Sitting for extended periods.

Work Environment Exposure: The role involves frequent exposure to typical clinic environmental factors:

1. Daily contact with standard domestic and industrial cleaning supplies.
2. Variable noise levels are inherent in a busy pediatric clinic setting.
3. Occasional contact with various odors.
4. Frequent exposure to common communicable illnesses within the pediatric population.